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SURVEYING THE SCENE
Haven Realty Co. is your go-to real estate superhero crew! With licensed pros expertly managing your next investment property, we've got the skills and community charm to rock your property world!
Picture this: our property wizards are on call 24/7, ready to juggle everything from tenant magic to maintenance mayhem. Our licensed property managers are available to fulfill the vast spectrum of needs for all management functions including tenant screening, leasing, accounting, and maintenance by our reliable, pre-qualified vendors. No more landlord stress - just kick back and let our seasoned team sprinkle their expertise on your investment.
Not into the landlord game? No worries! Our brokerage team is here to help you score the perfect property match, whether you're buying or selling. Expect top-notch service and a gold-star experience from start to finish.
We're in the business of making your real estate dreams come true. Whether you're a buyer, seller, or property owner, Haven Realty has your back in the buzzing Wilmington area. Let's turn those property goals into reality - together!
Single Family & Mulyi unit Property Management
- Advertise and show property
- Screening of potential tenants
- Prepare and execute the lease
- Collection of rents and deposits
- Disburse monies to the owner
- Perform property inspections
- Handle maintenance issues
- Provide 24/7 emergency maintenance
- Control and manage eviction process, if necessary
- Respond to tenant / third party issues
- Timely turnaround of vacant properties
- Aggressive marketing tailored to your demographic and community
Marketing
Your property will be listed on over 35 different rental websites on the internet with full color photos and information
Your property will be listed on our website, newsletter and social media
A professional yard sign will be put in your yard
Your property will be placed on the MLS (exposure to 10,000+ REALTORS) which can be seen on the consumer version (carolinahome.com, realtor.com)
Showing your property
We will personally show your property to prospective tenants. We do not believe in allowing tenants to see your property without Haven Realty being present unlike other companies. Keys will not be given out to tenants for viewing on their own
A lockbox will be placed on the property for any REALTORS to show your property
Application Process
We have a detailed and thorough application process
We check references, past and present employment verification, rental history verification, credit and criminal backgrounds and verification of income. We have access to any filings that are recorded at a courthouse
We look at each person’s information on a case-by-case basis to ensure a good tenant for your property
We always keep you informed with an open line of communication on the prospect
Moving In
We will personally inspect the property before the tenants move in to ensure cleanliness and all items are working properly
We will assist the tenants with all utility transfers
We will make sure the tenants move goes smoothly and fill out a move-in checklist during the walk through to compare the move-out checklist at the end of the lease
During Occupancy
This is when our management fee will begin. You will only pay us when a tenant is in your property
We will be the only contact for you and your tenants. Both the tenants and you will have our mobile phone number and email for any questions or concerns
Your check will be mailed by the 15th of each month (so long as the tenant pays on time). Direct Deposit is also available
If the tenant does not pay or they break the lease conditions, we will handle the eviction process. We have the right to charge the tenant for this; not you.
Any outstanding balance will be sent to a collection agency
Multi-Unit Management Fees:
- Management Fees for Multi-Family
- We charge NO upfront fees
- $250 or 25%, whichever is greater, as our Tenant Acquisition Fee per vacant unit
- 6% of the monthly gross rent as a Property Management Fee
- There is a $500 fee charged if we enter into an agreement to list the owner’s property for rent and the owner cancels the agreement within the first 30 days of the agreement, before a tenant is acquired.
